Stock levels lived in one spreadsheet, purchase orders in email, and invoices in an accounting tool nobody else could open. Every stock question needed a person to answer it.

Inventory, purchasing, sales orders, and accounting run in Trivena ERP. Stock updates when goods are received, valuation flows into the books, and the sales team can see availability without asking.

Deals closed in a CRM, work happened in a project tool, hours were logged in a third app, and invoices were assembled by hand at month end. Profitability per project was a guess.

Won deals become projects in the same platform. Timesheets feed billing directly, and cost versus billed is visible per project and per person without an export.

Agents handled tickets without knowing what a customer had ordered or paid. Escalations meant messaging someone in operations and waiting.

Helpdesk runs with SLAs and a knowledge base, and every ticket shows the customer's orders, deliveries, and balance from ERP. AI categorization and reply suggestions keep the queue moving.

Sales promised dates that production could not confirm. Material shortages surfaced on the shop floor rather than in planning, and costing was reconstructed after the fact.

Bills of materials and work orders are driven by real sales demand. Material availability is visible before a run starts, and actual production costs roll into valuation and accounting.

Every client engagement meant standing up hosting, wiring integrations, and leaving behind something only one developer understood.

Client Sites are provisioned on Trivena Cloud, customized with custom fields and workflows in Desk, and handed over on a platform that Trivena keeps updated and backed up.

Two founders picking tools, aware that each new subscription would become a migration problem in eighteen months.

Start with CRM for pipeline and ERP for invoicing in one Site. HR and Helpdesk switch on later against the same users, permissions, and customer records.