Customer service
software that scales.
Tickets, SLAs, a knowledge base, and an agent workspace, with optional telephony and AI that keeps queues moving.
One platform · AI-first · Managed on Trivena Cloud
Who it's for
For support teams that live in the queue, and companies that want support working from the same customer records as sales and operations.
Trivena Helpdesk at work.
A real screen from the application, not an illustration of one.

AI works inside Trivena Helpdesk.
Drafting, summarizing, searching, and automating, permission-aware and scoped to your Site.
EXPLORE TRIVENA AI →TRIVENA CLOUDWe run the infrastructure.
Your own Site at company.trivena.tech, with proxy, database, backups, updates, and monitoring handled.
EXPLORE TRIVENA CLOUD →Common questions.
Trivena is an AI-first business software company. We build and host a connected suite of applications covering ERP, CRM, HR, and Helpdesk, so a company can run operations, sell, support customers, and manage people in one platform.
Trivena Cloud is our managed cloud. You get your own company Site, such as acme.trivena.tech, with the apps you need. Trivena runs the proxy, app servers, database, backups, updates, and monitoring on your behalf.
Yes. Every Trivena app works on its own. Because they all run on the same platform, you can add more apps later and they will share users, permissions, and data from the first day.
No. Trivena AI is a cross-product layer that assists inside your apps by drafting, summarizing, searching, and automating routine work. Every app is fully usable without it.
Your data lives in your own Site on Trivena Cloud infrastructure, isolated per tenant. You manage your users and business data, and Trivena runs the servers.
Trivena Telephony is an optional capability for support-heavy teams. It brings call connectivity and agent-assist patterns into the Helpdesk workspace.
Trivena handles updates, backups, and monitoring on Cloud Sites. You stay on a maintained, current version without planning downtime yourself.
Request access from the contact page, email cloud@tynktech.nl, or open Trivena Cloud at cloud.trivena.tech.
Run your company on Trivena.
Request access, or talk to us about what you're building. We'll help you find the right starting point.
Or email cloud@tynktech.nl